Shipping & Refunds


Shipping: We ship Australia-wide and to New Zealand. Standard postage is $9.50, Medium is $12.90 and Large is $18.90 across Australia. Standard delivery up to $28 can be apply to ship to New Zealand.

Purchases: At, customer satisfaction is our top priority. You are entitled to a refund or replacement if you receive an item that:

  • Is damaged and/or broken
  • Is faulty
  • Is incorrect

Please contact us via the our contact form within 48 hours of receiving of goods to discuss your concerns. We will respond to you as soon as possible to remedy issues by a replacement or refund. Please note delivery fees are non refundable and is at the buyer’s cost.

e-gift cards: Please note that refunds and exchanges will not be provided on e-gift card purchases. We appreciate your understanding.

Thank you for shopping with us at House of Goodness. We are dedicated to providing high-quality products and exceptional customer service. If you have any questions or need further assistance, please do not hesitate to contact us.